Management
Advanced Influencing Skills for Business
Peter Urey
Click here to access a free preview of the Advanced Influencing Skills for Business course! Metaphor is our primary processing language. It's the way we describe one thing in terms...
Communication Skills for New Managers
Dr. Mike Clayton
Click here to access a free preview of the Communication Skills for New Managers course! New managers and supervisors are often promoted into their roles, with little or no training...
Constructive Feedback and Appraisals
Peter Urey
Click here to access a free preview of the Constructive Feedback and Appraisals course! "The problem with communication is the illusion that it has taken place." George Bernard Shaw Giving...
Customer Experience Blueprint
Janne Ohtonen
Click here to access a free preview of the Customer Experience Blueprint Course! Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime...
Five Essential Tools for New Managers
Dr. Mike Clayton
Click here to access a free preview of the Five Essential Tools for New Managers course! New managers and supervisors are often promoted into their roles, with little or no...
How to Develop Gravitas
Dr. Mike Clayton
Click here to access a free preview of the How to Develop Gravitas course! Do People Pay Attention when You Speak? You want your words to carry weight, you want people...
Managing Individuals for New Managers
Dr. Mike Clayton
Click here to access a free preview of the Managing Individuals for New Managers course! New managers and supervisors are often promoted into their roles, with little or no training in...
Managing People Laminated Reference Guide
Managing People Laminated Reference Guide We understand that proper managing of employees within a company results in a happier, more productive work environment—that’s why our newest 3-panel guide will come...
New Manager - The Basics and More of Being a Great Leader
Markus Amanto
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams. Learn the basic concepts, tools and skills that you will need to...
Personal Effectiveness for New Managers
Dr. Mike Clayton
Click here to access a free preview of the Personal Effectiveness for New Managers course! New managers and supervisors are often promoted into their roles, with little or no training in...