Shopping Cart

Become a Learning.ly Instructor

Janne Ohtonen

I'm Janne Ohtonen and I work as a training expert on customer-centric business process management and customer experience. I work for AddValueTo.Me, which is a Personal Growth Portal sharing information on customer centric and leadership related topics. I consul the world's leading experts on customer experience and business process management. My clients include C-level executives from, Apple, Aviva, Bristol Myers Squibb, Chep, DST Systems, Fiat, Fidelity, Hymans Robertson, Intarcia, Sita, ING, Metro Bank, UK Broadband, BT Business, and TeliaSonera.
Customer Experience Blueprint

Janne Ohtonen

Click here to access a free preview of the Customer Experience Blueprint Course! Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime...

$20.00 (excluding tax)
Preview of Customer Experience Blueprint

Janne Ohtonen

This is a free preview (15 minutes) of the Customer Experience Blueprint course. The description of the full course (300 minutes) is provided below. Customer Experience Management brings real business results...

Free
Free